Contact and support
Talk to a person.
Send us the details and we will follow up by email. Safety concerns can be flagged for urgent review, and you never need to share a password, verification code or payment information with us.
Support request
How can we help?
In an emergency
Call 911 or your campus police department first. This form is monitored during business hours and is not an emergency service.
Read our safety guidanceDirect email
Deleting your account?
You can delete your account in the app, or submit a request from our deletion page. No download required.
Request Account DeletionWhat not to send us
Never include passwords, one-time verification codes, full payment-card numbers or government identification numbers in a support message. We will never ask you for them, and any message containing them should be considered compromised.